Our Team
We introduced our Guest Experience team in 2023 to ensure our guests have the best experience possible. The team is made up of a number of crucial and unique roles, including:
Admission Hosts
Premium Hospitality Hosts
Guest Experience Creators
Event Operations Assistants
Area Team Leaders/Managers
Within the Guest Experience team, our enthusiastic Admissions Hosts ensure our guests enter the racecourse safely and with ease, scanning tickets and welcoming them with a friendly smile while wishing them a fantastic day at the races.
Our Premium Hospitality Hosts are strategically placed across the site to give our guests a genuine and warm welcome. They create memorable experiences for our premium guests, always looking for opportunities to go above and beyond and ensure every guest feels valued throughout their day.
Our Guest Experience Creators bring the racecourse to life, creating a lively and exciting atmosphere for our guests. From engaging with the crowd and encouraging participation, to promoting activities, events and special experiences, they help make every race day memorable.
Hear from Our Team!
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Working at CRC gives me a diverse range of experiences and opportunities to make a real difference to our guests’ visits. My favourite part of the role is seeing a guest smile after I’ve been able to resolve an issue for them. Knowing I’ve helped improve their experience is incredibly rewarding. I’m also part of a fantastic, supportive team that encourages me to grow, develop my skills and deliver the best experience possible for our guests.
Ben - Guest Experience Creator
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I love working alongside such a friendly group of staff, it's a great company to work for. Everyone is super welcoming and the team knows how to have a good time! It is the people that make the experience so enjoyable. I also feel very supported by my team. Since joining I have loved meeting so many lovely people along the way, and having the opportunity to enjoy some good food is definitely an added bonus!
Kathy - Premium Hospitality Host

Could one of these roles be the perfect fit for you?
If you’re passionate about creating memorable experiences, enjoy working as part of a team and love making a difference to our guests’ day, we’d love to hear from you
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