Are you often described as a people person, with the biggest and brightest smile in the room? Do you have bundles of enthusiasm and energy? We have the perfect job for you! 

This role is exciting and varied! Race Makers are the friendly faces of the racecourse, playing a key role in creating a warm, welcoming and informative atmosphere for all guests. Positioned across the site and surrounding areas. Race Makers enhance the race day experience through exceptional guest interaction, local knowledge, and proactive guest support.

What’s in it for you?
🤑Weekly pay every Friday 
👩‍🍳Option for more work on non-race days in hospitality roles 
🎉Reward and recognition schemes 
👯‍♂️Earn money whilst having fun working alongside friends 
🤴🏾Work at prestigious events and venues!
👨🏽‍🎓Brand training in the Chester Racecourse way! 

General Responsibilities:

• Provide a first-class welcome to all visitors, helping to create a positive and memorable guest experience
• Provide directions and venue information while addressing general enquiries 
• Always offering a warm welcome on arrival and a great goodbye as they leave to ensure a lasting positive impression of their day
• Spot and support any guests who may need additional assistance (e.g. those with mobility needs, families, first-time racegoers)
• Remain friendly, approachable, and well-presented at all times, representing the values of the racecourse
• Be responsible for managing and hosting activations across the site — this could include interactive games, giveaways, photo opportunities or pop-up experiences designed to enhance the race day atmosphere and engage guests of all ages

What skills and experience do we look for in our Race Makers?

• Confident, enthusiastic, and passionate about great guest service
• Approachable with strong communication skills
• Able to think on your feet and use initiative
• Comfortable being outdoors for extended periods
• Previous customer-facing experience is desirable but not essential

Our rates of pay (inclusive of holiday pay):

18+ £14.03 per hour

Shift availability:
Our shifts vary! You are in control of the hours you work via our staff app.
Race day shifts will be predominately evenings and weekends.

A typical race day will require between 5 - 10, depending on event size and layout.
Shifts will align with guest opening hours and vary depending on the race schedule.

Join us in time to work at BOODLES MAY FESTIVAL 7th to 9th May 2025! Our biggest and best race meeting of the calendar year at Chester Racecourse. With 3 race days in a row this is a great chance to get lots of experience in the role and top up your wages!

If you have previously worked as a Race Maker and feel this is the perfect fit for you, please apply today!